Information for your barrier-free visit to the DomQuartier

General

The DomQuartier staff will do their best to make a visit as pleasant as possible for people with disabilities.

Entering from the Residenzplatz, please ask at the cash desk or the porter’s lodge on the left in the archway, and a member of staff will help you.

Please note that for insurance reasons, both lifts may be used only when visitors are accompanied by a member of the DomQuartier staff.

Dogs are not allowed in the DomQuartier, an exception is made for assistance dogs, accompanied by people with an impairment.

We are available to answer questions during office hours (Monday – Thursday 8 am – 5 pm, Friday 8 am – 1 pm), tel. +43 662 80 42 21 09 or office@domquartier.at. Outside office hours and at weekends please call +43 664 611 66 77.

Tickets

Tickets are available at the main entrance from the Residenzplatz, at the porter’s lodge on the left in the archway.

Eingang Innenhof

Eingang vom Residenzplatz kommend

portierloge

Portierloge/Kassa

People with disabilities are admitted free of charge from a degree of disability of at least 50% (acc. disability pass).

On presentation of a disability pass with companion, the companion will also be admitted free of charge.

The cash desks are equipped with an induction loop system.

How to find us

Address
Residenzplatz 1 / Domplatz 1a
5020 Salzburg
Travelling by car / barrier-free parking:

The nearest disabled parking is at Toscaninihof 1 (3 spaces), Mozartplatz 10 (2 spaces) and Hofstallgasse 2 (6 spaces). The bollards in front of the Festival Hall and on the Mozartplatz can be unlocked with the Euro key.

Further details at Contact & Location

Public transport

At the main train station, take bus no. 1 (stop: Ferdinand Hanusch Platz) or nos. 3, 5 or 6 (stop: Rathaus [town hall]).
All these routes take you directly to the Old Town in about 10 minutes.
Alternatively, you can use the S-Bahn [suburban train] stopping at Mülln-Altstadt. From here you can reach the DomQuartier on the Residenzplatz in about 20 minutes.

Further details at Contact & Location

 

Support for your visit to the museum:

Wheelchair and folding stool

For people with limited mobility, wheelchairs may be borrowed at the cash desk in the porter’s lodge. Advance reservation is necessary,
at +43 662 80 42 21 09 or office@domquartier.at.

Seating is available at various places throughout the tour. In addition, our folding stools, which are lightweight and easy to use, can also be used as walking-sticks.

3D model of the Salzburg Cathedral fassade

With the help of the 3D scale model (1:150), we can show you the early baroque fassade of Salzburg Cathedral as a tactile experience. The architectural elements – such as the three portal arches, the statues, the two towers and the domes – are rendered in accurate detail.
For this model, the fassade was measured – for the first time in the history of the Cathedral – with state-of-the-art laser technique. A total of 150 million laser dots provided the basis for producing the model by means of a 3D printer. The process was made possible through the generous commitment and collaboration of the Linsinger Company and the Kuchl University of Applied Sciences with the art education department of the DomQuartier.

The 3D model stands in the Cathedral Museum in the South Oratory, in the last room on the left.

iPads with sign-language videos

Two iPads with sign-language videos are available for deaf and hearing-impaired people. They can be borrowed at the cash desk in the porter’s lodge against a deposit (e.g. a photo ID). At more than 80 stops, information is given about the grandiose lifestyle of the Salzburg prince-archbishops, background stories on the baroque paintings and the remarkable treasures of church and monastery.

Audio guides

The audio guides (with neck-straps, leaving your hands free) are available free of charge in the Carabinierisaal in the state-rooms.

Barrier-free access

DomQuartier-Plan

The DomQuartier was modified to make it barrier-free as far as possible within the limits of monument protection.
For people with disabilities, the tour of the museum is organised in two stages:
Stage 1 (Residenz main entrance, Residenzplatz 1)

Main entrance of the Residenz

  • The lift is on the left in the courtyard (Stiege/stair 4). A member of staff will accompany you from the porter’s lodge to the barrier-free lift and up to the 2nd floor.
  • Tour of the state-rooms on the second floor of the Residenz with exit through the study / bedroom. The tour begins in the Carabinierisaal, through the Rittersaal, conference room, antechamber, audience chamber, study, strong-room.
  • You return to the lift (behind the study) and go up to the Residenzgalerie on the 3rd floor. The terrace over the north arcade is accessible through the terrace salon. The museum shop and café are in the Residenzgalerie.
  • You return to the lift and descend to the courtyard.

Stage 2 (Cathedral vestibule, Domplatz 1a)

Entrance via the Cathedral vestibule / Cathedral Museum

  • You leave the Residenz courtyard and go through the arcade to the Cathedral Square. On the right-hand side of the vestibule is a ramp leading to the lift to the Cathedral Museum. A bell to the right of the lift will summon a member of the Museum staff, who will open the lift, which takes you to the 3rd floor.
  • Tour of the Cathedral Museum in the South Oratory. The 3D model of the Cathedral fassadeis in the last room on the right. Through the organ loft you reach the North Oratory , which is also used for special exhibitions.
  • Back through the organ loft to the lift, which takes you down to the 2nd floor, with the exhibition rooms of the Cabinet of Curiosities, the Long Gallery and the Museum of St Peter’s Archabbey.
  • It would then be possible to visit the remaining state-rooms on the second floor of the Residenz (Kaisersaal, Grüner Salon, Weisser Saal, throne room, Schöne Galerie).
  • At the end of the tour, you return through the Long Gallery and the Cabinet of Curiosities to the Museum lift and leave the DomQuartier through the Cathedral vestibule.

The DomQuartier tour consists of 9 stops and takes around 1,5 to 2 hours. The ticket is valid for the whole day, so you may enter and leave several times.

Alternative tour, with 4-5 and / or 15 steps

Main entrance of the Residenz

  • The lift is on the left in the courtyard (Stiege/stair 4). A member of staff will accompany you from the porter’s lodge to the barrier-free lift and up to the 3rd floor.
  • Tour of the Residenzgalerie on the 3rd floor. The terrace over the north arcade is accessible through the terrace salon.
  • You return to the lift in the Residenzgalerie and descend to the state-rooms on the 2nd floor. There you visit the Carabinierisaal, Rittersaal, conference room, antechamber, audience chamber, study, strong-room and bedroom.
  • Between the bedroom and the Schöne Galerie there are 7 steps (4 steps – landing – 3 steps).
    The tour continues through the throne room, Kaisersaal and into the Museum of St Peter’s Archabbey.
    The Long Gallery leads to the Cabinet of Curiosities and on to the lift, which takes you up to the Cathedral Museum on the 3rd floor.
  • Tour of the Cathedral Museum in the South Oratory. The 3D model of the Cathedral fassade is in the last room on the right. Through the organ loft you reach the North Oratory , which is also used for special exhibitions.
  • Alternatively, from here you can reach the terrace above the north arcade (a total of 15 steps) and cross back to the lift in the Residenzgalerie to end your tour.
  • Or you cross the organ loft back to the lift in the Cathedral Museum and leave the DomQuartier through the Cathedral vestibule.

For those who wish to reach the Museum by means of the baroque staircase, the stairs lead directly into the state-rooms / Carabinierisaal on the 2nd floor and on to the Residenzgalerie on the 3rd floor.

Barrier-free WCs

State-rooms/Carabinierisaal (2nd floor), Cathedral vestibule/south tower (ground floor), St Peter’s Museum (2nd floor). Details on the floor plan..
Alarm system with visual and audible indicators.

Café and shop

The Museum café and shop are on the 3rd floor of the Residenz, in the Bischofssaal, accessible by lift. You can take a break here. Refreshments including cold drinks, coffee, wine, Sekt and snacks are available, as well as a wide variety of souvenirs..

Further information

Tickets, prices and opening hours.
Free audio guides in several languages for adults and special ones for children
Useful information for your visit